These terms set out the rules that apply when you open and use a 777md account — covering how your account works, how transactions are handled through Rocket and Bank Transfer, and what we both agree to when you access the platform. Your access to 777md depends on your local law and the eligible regions where this service is available.
Account holder obligations
Rocket & Bank Transfer rules
Wallet transaction scope
Eligibility by local law
POLICY SCOPE
How These Terms Apply to Your Account
When you create a 777md account, you confirm that you have read these terms and that you meet the eligibility conditions required in your region. These terms apply to every action taken through your account — including placing sports bets, browsing casino categories, and moving funds between your wallet and any connected payment method such as Rocket or Bank Transfer. We may update these terms from time to time. When we do, the updated version replaces the previous one, and continued use of the account after the change is published means you accept the revised terms. We will note the revision date at the top of this page so you can check whether anything has changed since you last read it. If any part of these terms conflicts with applicable local law in Bangladesh or the region where you access the service, that local law takes precedence to the extent required. Where a section of these terms is found unenforceable, the rest of the terms remain in effect. Questions about how a specific clause applies to your account can be directed to our support team through the contact routes shown on this page.
Rocket mobile wallet
Bank Transfer
Account wallet
Eligible regions only
WHAT IS COVERED
What Falls Inside and Outside These Terms
Not every action or content type on the platform falls under the same clause. Understanding the scope helps you know which rules apply to which part of your account activity.
Account Access
These terms govern how you create, verify and maintain your 777md account. Login credentials, session security and account-level settings are all covered. Any breach of access rules — such as sharing credentials — is handled under this section of the terms.
Transactions
Deposits and withdrawals processed through Rocket or Bank Transfer are subject to the transaction rules in these terms. The limits, verification steps and processing conditions shown in your account dashboard apply at the time of each transaction.
Site Content
The sports markets, casino game categories and promotional content displayed on 777md are subject to availability and may change without advance notice. These terms do not guarantee that any specific market, game or feature will remain available at any given time.
Third-Party Services
Game content from studios available in the lobby — such as Pragmatic Play, Habanero or Spadegaming — is provided by those third parties under their own terms. We make their content available through our platform, but their independent policies are outside the scope of these terms.
YOUR ACCOUNT CHOICES
Practical Steps Available Under These Terms
These terms are not one-directional. You have clear, actionable steps available to you at any point — whether you want to check your transaction history, correct account details, or raise a concern about how a rule has been applied. Your account dashboard shows a record of all completed transactions, including those processed via Rocket and Bank Transfer, so your payment history is always within reach after login. If you believe any record is incorrect, you can raise a correction request through the support channel. Account profile details — name, contact information and linked payment method — can be reviewed and updated through the account settings page, subject to any verification steps shown there. If you disagree with how a term has been applied to your account, you can submit a formal question through our support route and we will review it against the policy in effect at the time the action took place.
Review Transaction Records
Your full payment history — deposits and withdrawals via Rocket or Bank Transfer — is visible in the account dashboard after login. No separate request is needed to view standard transaction logs.
Correct Account Details
Profile fields such as contact details and linked payment method can be updated through account settings. Some changes may require identity verification steps as shown in the account interface.
Raise a Policy Question
If a term is unclear or you believe it has been applied incorrectly to your account, contact our support team with the relevant account reference. We review each query against the policy version active at that time.
Request Account Closure
If you choose to close your account, you can submit that request through support. Any pending wallet balance is handled according to the withdrawal rules shown in the terms at the time of the request.
POLICY CONTACT
How to Reach Us About These Terms
If something in these terms is unclear, or you need to raise a concern about your account or a transaction, these are the contact routes available to you. We aim to acknowledge policy queries and direct them to the right team.
Live Chat
Open the live chat icon from any page on the 777md site. This is the fastest route for account-specific questions, including queries about a Rocket or Bank Transfer transaction covered under these terms.
Email Support
Send your policy query or formal complaint to the support email shown in your account help section. Include your account reference and the specific clause or transaction you are asking about for a faster response.
Account Help Section
The help section inside your account lists current contact details, support categories and links to the terms version in effect. Check there first if you are unsure which route applies to your question.
HOW WE HANDLE THIS
Policy Handling: Data, Security and Retention
How we manage your information and apply these terms is not abstract — there are specific practices in place for each area. Account data collected at registration is held only as long as needed for the purposes described in these terms and our privacy policy. Session and transaction data associated with Rocket or Bank Transfer payments is retained to support dispute resolution and to produce the transaction records visible in your dashboard. Account security is handled at the login level — credentials are your responsibility, and any suspicious activity on your account should be reported to support immediately through the live chat or email route. Cookies used on the platform are described separately in the cookie notice accessible from the site footer. If you want to know what data is held against your account, or request a correction, the process is outlined in the rights section above and can be initiated through the support email.
Data Retention
Account and transaction records are kept for the period required under these terms and applicable regulations in eligible regions. The retention period for Rocket and Bank Transfer logs is determined by the transaction type and dispute window.
Account Security
You are responsible for keeping your login credentials secure. We do not ask for your password through chat or email. Report any unauthorised account activity to support immediately using the live chat route.
Cookie Use
Cookies on 777md support session management and platform performance. The full cookie notice is linked in the site footer. Continued use of the site after reading that notice constitutes acceptance of cookie use as described there.
Policy Version Control
The revision date shown at the top of this page tells you when the current version took effect. Archived versions are not published publicly, but if you need to reference a prior version for a dispute, submit that request through the support email.
TERMS FAQ
Common Questions About These Terms
These are the questions we hear most often about how the 777md terms apply to accounts and transactions in Bangladesh and other eligible regions.
Do these terms apply differently depending on where I am in Bangladesh?
Access to 777md and the application of these terms depends on your local law and the eligible regions where the service is available. We do not make region-by-region distinctions within Bangladesh, but your local legal environment governs what you can access and agree to.
Can 777md change these terms without telling me?
We may update these terms and will show the revision date at the top of this page when we do. Continued use of your account after an update is published means you accept the revised version. If you disagree with a change, you should stop using the account and contact support.
What happens to my Rocket or Bank Transfer transaction records if I close my account?
Transaction records associated with your account — including Rocket and Bank Transfer history — are retained for the period required under these terms and applicable regulations, even after account closure. You can request access to those records through the support email before or after closing your account.
How do I dispute a transaction that I think was handled incorrectly under these terms?
Start by checking your transaction record in the account dashboard after login. If the record does not match your expectation, contact support via live chat or email with your account reference and the transaction details. We review each dispute against the policy active at the time of the transaction.
Are the game studios in the lobby — like Pragmatic Play or Habanero — covered by these terms?
Game content from studios such as Pragmatic Play, Habanero, Spadegaming and others available in the lobby is provided under those studios' own terms. We make their content available through the 777md platform, but disputes about specific game mechanics are directed to that studio's published terms.
Who do I contact if I want to know what personal data is held on my account?
Send a data query to the support email shown in the account help section. Include your account reference and specify what information you are requesting. The data retention rules that apply to your account are outlined in both these terms and our privacy policy, linked from the site footer.